Admin Troubleshooting & FAQ


TitleCreatorModified
Automobile Reimbursement Rates 2024DATABASICS, Inc.Mar 25, 2024
When an expense approver is setting up their Out of Office approver, are they only able to select other approvers that approve expenses?Sophie BukrinskyAug 08, 2023
Should employees with "time not required" still receive notifications if their timesheets are on draft?DATABASICS, Inc.Aug 04, 2023
How to clear browser Cache?DATABASICS, Inc.Apr 06, 2023
Why I am I unable to find an employee through ‘Clock Editor’ and add hours?DATABASICS, Inc.Feb 13, 2023
Expense Email Alert MessagesYoung WhiteJan 22, 2023
Automobile Reimbursement Rates 2023DATABASICS, Inc.Dec 29, 2022
How do I enable staff to assign their own proxy to complete their timesheets/expense reports on their behalf?DATABASICS, Inc.Aug 02, 2022
Is there a way to access to my expenses history?DATABASICS, Inc.Jul 13, 2022
Where does DATABASICS per diem rates get downloaded from?DATABASICS, Inc.Jun 13, 2022
Automobile Reimbursement Rates 2022DATABASICS, Inc.Jun 10, 2022
How does the Personal Tip get computed if I have a personal charge and a tip?DATABASICS, Inc.Jun 01, 2022
Is there a thumbprint or face recognition authentication available on mobile apps?DATABASICS, Inc.May 31, 2022
if employee has time only flag but we add them to an approval group can they approve for expense as well as time or do they need the Expense entry allowed?DATABASICS, Inc.May 31, 2022
How to take away extra subtotal line on cross tab report and just show one grand total at the end?DATABASICS, Inc.May 07, 2022
Does DATABASICS integrate with SAML 2.0?DATABASICS, Inc.Mar 21, 2022
Automobile Reimbursement Rates 2019DATABASICS, Inc.Jan 03, 2022
How to add Totals/Subtotals Reports?DATABASICS, Inc.Dec 27, 2021
What is the difference between Jasper Reports and Ad Hoc View?DATABASICS, Inc.Dec 27, 2021
Enabling Intacct DATABASICS IntegrationsDATABASICS, Inc.Dec 02, 2021
How to fix credit card assigned to wrong user ID?DATABASICS, Inc.Nov 24, 2021
When does the Language User Preference get used?DATABASICS, Inc.Nov 24, 2021
How set the Job Schedules to skip on holidays or a specific day?DATABASICS, Inc.Nov 24, 2021
Timeout waiting for remote agentYoung WhiteNov 19, 2021
How to change Expense Type on Multiple Expense Lines?DATABASICS, Inc.Oct 26, 2021
How to change my Login ID on My Mobile App?DATABASICS, Inc.Oct 22, 2021
My routing number begins with a zero, but when I enter my routing number and hit ‘save’ the leading zero does not display?DATABASICS, Inc.Oct 19, 2021
Is there a way to drag the suggested route to the route that was actually taken? DATABASICS, Inc.Oct 19, 2021
How can I move attached receipts and assign them to the line?Young WhiteOct 12, 2021
How to enable Receipt EXPRESS?DATABASICS, Inc.Oct 12, 2021
Proportional Per Diem and Military Travel and Per Diem RatesDATABASICS, Inc.Oct 11, 2021
What does this button mean and how would these charges be retrieved if accidently deleted?DATABASICS, Inc.Oct 11, 2021
What is the difference between "In approval Process" and "In Approval process 50%"?DATABASICS, Inc.Oct 11, 2021
Could I use Plus Codes to compute my mileage distance using Google Maps?DATABASICS, Inc.Oct 07, 2021
Why are my employees not seeing round trip when using Google Maps to map mileage with more than 2 address stops?DATABASICS, Inc.Sept 27, 2021
How to create a Dashboard in Jasper Reporting?DATABASICS, Inc.Sept 23, 2021
How to Clear or delete the Time In/out on a specific day?DATABASICS, Inc.Sept 22, 2021
Where can I add office addresses for Commute Mile?DATABASICS, Inc.Aug 12, 2021
How to setup input controls on the Jasper Report? or How to Collapsible Input section?DATABASICS SupportJun 29, 2021
How to assign credit card numbers to employees?DATABASICS SupportJun 21, 2021
How to Clock In one day and Clock Out the next day if I started at 5 PM on Monday and ended on Tuesday at 7 AM?DATABASICS, Inc.Apr 09, 2021
How to allow portion of expense payment to be marked as ‘personal’ (non-business)?DATABASICS, Inc.Mar 31, 2021
Emailing a picture of my receipts from iPhone, the attached image file only partially displays the image or cut off.Young WhiteMar 25, 2021
Email Account Confirmation NotificationYoung WhiteMar 17, 2021
DATABASICS Position on SolarWinds Malware AttackDATABASICS, Inc.Jan 11, 2021
Automobile Reimbursement Rates 2020DATABASICS, Inc.Dec 28, 2020
Automobile Reimbursement Rates 2021DATABASICS, Inc.Dec 28, 2020
Employee attribute changes is not updated on previously created Timesheets or Expense Reports?DATABASICS, Inc.Dec 01, 2020
How to modify the description on the receipts that got uploaded?DATABASICS, Inc.Nov 20, 2020
How do I get my favorites to copy over to the next timesheet?Young WhiteNov 18, 2020



2021 DATABASICS, Inc