Unable to Activate Mobile App

Email Address Associated with Your DATABASICS Account
Please ensure that you are using the email address registered with your DATABASICS account. If you are unsure of your registered email address or credentials, please contact your internal DATABASICS Administrator for assistance or submit a support request here.

Not Receiving the Activation Code or Temporary PIN
If you are not receiving the activation code or temporary PIN, we recommend checking your spam or junk folder. Additionally, please verify with your IT department to ensure that emails from DATABASICS are not being blocked. If you have checked these steps and are still experiencing issues, please submit a support request here.

Mobile Application Activation
If you would like to review the video on how to activate the DATABASICS mobile application, please access this link.