Expense Troubleshooting & FAQ
Top 10 FAQ
- Employee unable to create expense report?
- How to locate missing credit card transactions?
- How to load multiple receipts on the report?
- How to enable Receipt EXPRESS?
- How could I attach multiple receipts by email to the report?
- How long does it take to process a expense report payment via ACH to a user?
- How can I move attached receipts and assign them to the line?
- How to attach receipts after it has been approved/posted?
- How to modify the description on the receipts that got uploaded?
Mobile Expense FAQ
- How do I create an expense report?
- How do I add changes to my expense report?
- How do I edit my existing expense report?
- How do I approve expense reports?
- How do I use Receipt EXPRESS?
- How do I use Credit Card EXPRESS?
- How do I email my receipts to the report or to my receipt repository?
- How do I add additional emails to my profile so I could email from my personal email address?
- How do I itemize and apply credit card transactions on the mobile app?
- How to distribute to more than one project on my expense report using the APP?
- How do I add receipts to itemized charges?
- How do I add receipts to the line level?
- Expense Icons Reference Guide
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