Emailing a picture of my receipts from iPhone, the attached image file only partially displays the image or cut off.

Owned by Young White (Deactivated)
Last updated: Mar 25, 2021 by DATABASICS, Inc.
1 min read

Problem

When using ‘Office Lens’ to scan receipt images, the attached image file only partially displays the image.

Solution


The problem with scanning the image using actual size is that the image is actually broken down into 4 pages, unfortunately, when our process to take the image and attach to a report, we are only pulling the left side images (1,2) and not the right side ones (3,4).  See following how the image is broken down:

 



In the meantime, ask your users to select large format and they will be ok.  See following:


 


Also we recommend to use DATABASICS app to take pictures and attach the receipts to your expense report.  Find out more about Receipt Express click here



2021 DATABASICS, Inc