About DATABASICS
Company Description
DATABASICS delivers time and leave tracking, expense reporting, and employee purchasing management solutions that lead the industry in value, performance, and adaptability. Integrations are offered for major accounting, payroll, and HR providers. DATABASICS’s customers range from regional businesses and nonprofits to global enterprises.
Leadership through the BASICS
DATABASICS’s solutions lead the industry because they unlock the full potential of automation, as envisioned by each customer. To do this, DATABASICS has made three commitments: (1) say “Yes!” to customers’ goals and requirements, 2) ensure implementations optimize the complete customer experience, and 3) solve problems as they arise, quickly and decisively.
These commitments are the BASICS of how we work.
Saying “Yes”
For a solution to truly be a solution, it must meet the customer’s key requirements. With each customer, DATABASICS quickly and methodically identifies what the system must do. The result is a design that reflects the customer’s individual needs. Of course, implementing individualized designs is no easy task. DATABASICS specially developed its software to meet the challenge. Customer by customer, DATABASICS offers the most complete solutions available.
End-to-End Optimization
An easy-to-use, intuitive user interface (“UI”) is fundamental to a successful software implementation. DATABASICS continually refines its “UI” based on customer feedback and the latest advances in technology. Consequently, users of DATABASICS’ solutions are immediately productive and can do what they need to do with very high efficiency.
A UI, however, is only one dimension of the Customer Experience. Attention to the entire business process, from entry and approvals through integration and reporting, is key to establishing a solution’s ultimate value to an organization. Customers can depend upon DATABASICS’s solutions to ensure integrity and efficiency at every stage.
Problem-solving as Priority 1
DATABASICS understands how important its solutions are to its customers. Problems, when they occur, are often urgent. DATABASICS has organized and staffed its support team to fix problems as quickly as possible. People who know the customer are there upfront. That’s why its customer service perennially wins prestigious “Stevie” awards from the American Business Awards and a major reason why customers who choose DATABASICS, stay with DATABASICS.
Our Purpose
DATABASICS provides automated time, expense, and purchasing solutions to free up time and reduce costs for organizations of all sizes. We make a commitment to our customers to deliver flexible, intuitive software that adapts to their unique needs. Our solutions offer automated tracking, seamless integrations, and optimized workflows to maximize efficiency. We fulfill this promise through continual refinement of our user-friendly interface, optimization of end-to-end processes, and top-tier customer support.
Our Vision
DATABASICS envisions a future where all organizations can easily and efficiently manage their time, expenses, and purchasing. Our goal is to empower businesses and nonprofits to optimize their operations, so they can focus on their core mission. By delivering adaptable solutions that simplify complex processes, we aim to be the automation partner of choice for organizations seeking to strengthen their foundations. Our vision guides us to say "yes" to customer needs, optimize end-to-end experiences, and solve problems decisively. This commitment to the basics drives our ability to create value and impact.
Our Mission
DATABASICS streamlines business operations with intuitive time, expense, and purchasing solutions that optimize productivity and cost-efficiency. We provide unmatched value by delivering customizable automation, seamless implementation, and unrivaled customer support. Our commitment to understanding each customer's unique needs, optimizing end-to-end experiences, and solving problems quickly sets us apart. Our unique selling proposition is the ability to say "Yes!" to our customers' goals while upholding the BASICS that drive our business.
Our Core Values
Customer-focused: We prioritize understanding and fulfilling customer needs above all else. Our solutions are designed around our customers' goals and requirements.
Reliable: We build trust by delivering robust, intuitive solutions and providing dependable support. Customers know they can count on us.
Adaptable: We embrace change and constantly refine our offerings to optimize the customer experience through the latest technology.
Solution-Oriented: We fix issues quickly and efficiently. Our customers' problems are our top priority.
Integrity: We optimize and streamline entire business processes to ensure accuracy, efficiency, and value at every stage. Our customers trust us to maintain the integrity of their data and processes.
Partnership: We collaborate closely with customers, employees, and partners. Together we achieve more.
For support go to https://www.data-basics.com/support/contact/