The following configuration must be in place in order for the approvers to be able to approve timesheets and expense reports from their email.
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1. Enable time/expense approval from the List Page in T&E Access setup
The approvers approving time/expenses via email must have the ability to approve timesheets and expense reports from the list page. To enable this option:
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From the Administrator menu expand the Options → T&E Settings → T&E Options links
Scroll and select the Expenses - Mail Options for expenses and Time - Mail Options for timesheets
Enable the following options:
When lines are ready for approval- Yes with Attachment
When lines are sent from approver to approvers (ready for approval)- Yes with Attachment
Email link for timesheet/expense report approvers f they have rights approve from the list - Yes
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4. Make
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sure the Print Processor profile is scheduled along with the email queue sender
This is usually enabled upon the go live as part of the pre-production checklist, but double check to make sure under Administrator menu → Job Schedule → All Jobs
There should be a scheduled job called Email Queue Sender and if selected, one of the profile actions assigned must be Print Processor
